Hardwood Flooring Warranty
Our premium floors come with premium warranties.
Columbia Flooring stands behind our products by offering some of the industry's best warranties on our solid and engineered hardwood floors. So you can feel confident that your floor not only looks beautiful, it's beautifully made.
Columbia Flooring Hardwood Full Lifetime Structural Warranty
Columbia Flooring warrants that your Columbia Flooring hardwood flooring will be free from manufacturing defects, when used under normal household conditions, for as long as you own your home.
Columbia Flooring Hardwood Finish Warranty
Columbia Flooring warrants that its factory-applied finish, when used under normal household conditions, will not wear through or peel during the warranty period applicable to the Columbia Flooring hardwood product you have purchased. (See product sample or your retailer for duration of warranty on specific products.)
Columbia Flooring Engineered Hardwood Full Lifetime Structural Warranty
Columbia Flooring warrants that the plies of your Columbia Flooring engineered wood products will not separate, under normal household conditions, *for as long as you own your home.
Columbia Flooring Engineered Hardwood Full Lifetime Moisture Warranty
Columbia Flooring warrants our engineered wood flooring products against moisture damage due to topical spills or subfloor moisture for as long as you own the home. Topical spills of normal household substances (food and beverage) must be removed promptly. Topical spills allowed to remain on the floor for any considerable time will damage the Columbia Wood Floor and will void your warranty. Flooding, acts of God, plumbing accidents, leaking appliances (icemakers, dishwashers, clothes washers, etc.) are not topical spills and are not covered by this warranty.
Columbia flooring engineered wood products may be installed on, above or below grade on common subfloors and are warranted against subfloor moisture if certain conditions are met.
If the engineered floor fails due to the incursion of moisture from the subfloor, Columbia Flooring will replace the damaged material for one time only, provided that testing approved by Columbia Flooring indicates that moisture penetrated the subfloor. This includes flooring only.
*Normal household conditions are outlined on the installation instructions and warranty details.
We reserve the right without prior notification to modify specifications or substitute components as technological advancements or process improvements become available which improve the product's performance. Please contact Technical Services at 888-387-9883, option 1 for questions regarding these specifications.